Privacy Policy
This policy explains how EVRIKO (“EVRIKO,” “we,” “us”) handles information in connection with the website at evriko.com and the phone and email channels listed on it. It covers people who visit the site, call our demo or contact lines, or email us.
Scope. This policy is about our own website and contact channels. The AI receptionists we build and operate for agencies and their clients process end-customer calls under separate agreements with those agencies; that processing is governed by those contracts, not by this policy.
Information we collect
Calls to our demo and contact lines
Our demo line (the HVAC agent) and our contact line are answered by AI voice agents, and calls are recorded and transcribed. From a call we may collect the call audio and its transcript, your phone number, the date and time and duration of the call, and any information you choose to provide during the call (such as your name, your business, or details about your client base). We use this to respond to you, to demonstrate and improve our agents, and to keep a record of the conversation.
If you email us, we receive your email address, your message, and anything you include in it. We use it to correspond with you and to evaluate whether we can help.
Website usage
We use privacy-preserving, cookieless analytics (Google Analytics 4 configured without analytics cookies) to understand aggregate traffic — for example, how many people visit and how many tap a phone number. We do not use advertising cookies, we do not build cross-site profiles, and we do not track you across other websites. Your IP address is processed transiently to derive approximate, coarse location and is anonymized; we do not store it to identify you.
Call recording and consent
California is an “all-party consent” state for call recording. When you call our demo or contact line, the agent discloses that the call is recorded, and by continuing the call you consent to being recorded. If you would prefer not to be recorded, please email us at instead of calling.
How we use information
- To respond to your calls and emails and follow up with you.
- To operate, demonstrate, evaluate, and improve our voice agents and this website.
- To maintain records of our communications with you.
- To comply with legal obligations and to protect our rights and the security of our systems.
We do not sell or “share” (as those terms are used under California law) your personal information, and we do not use it for cross-context behavioral advertising.
Service providers
We rely on a small number of third parties that process information on our behalf and under our instructions — including our voice infrastructure provider (for telephony, recording, and transcription) and our analytics provider. They are permitted to use the information only to provide services to us. We do not name specific vendors here because our infrastructure is intentionally swappable; we will provide details on request.
Retention
We keep call recordings and transcripts for up to 6 months, after which they are deleted or anonymized. We keep correspondence (such as emails) for as long as needed to respond to you and to maintain our business records.
Your rights
Depending on where you live, you may have rights to access, correct, or delete the personal information we hold about you, to obtain a copy of it, and to limit certain uses. California residents have rights under the CCPA/CPRA, including the right to know, to delete, to correct, and not to receive discriminatory treatment for exercising those rights; because we do not sell or share personal information, there is nothing to opt out of in that respect. To make a request, email . We may need to verify your identity before acting on a request.
Security
We take reasonable technical and organizational measures to protect the information we hold. No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security.
Children
This site and our services are directed to businesses, not to children, and we do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be reflected on this page.
Contact
Questions about this policy or your information? Email .
EVRIKO LLC, Sacramento, California, USA.